denied cosigner release x mark

Denied a cosigner release? Here are your options…

Michael Lux Strategy, Student Loan Blog 2 Comments

Having an application for a cosigner release denied is incredibly frustrating.

Most private lenders advertise cosigner release programs. The advertising pitch is usually all the same, “Sign up with our loan, get a cosigner, and when your credit is good, we will ‘release’ the cosigner from the loan.”

Fast forward a few years. The borrower has been making routine payments, has a good job, and files the paperwork to release the cosigner. A few weeks later, a letter arrives… DENIED. How does this happen? What can be done to address this issue?

Why is it so hard to get a cosigner release?

Sadly, there is almost no incentive for the lender to release the cosigner. Think about it. The lender gets absolutely nothing. A loan that two people were once legally obligated to pay back is now a loan with only one contractually responsible person. The lender doesn’t make any extra money, they have to do extra paperwork, and when it is all done, it is at a higher risk of never being collected.

The only real incentive for the lender to grant the cosigner release is because denying all of them would be advertising fraud. They have to grant some of the applications, or they couldn’t advertise a cosigner release. As a result, they will set the credit requirements for a release extremely high.

One report from the Consumer Financial Protection Bureau found that 90% of cosigner release applications were denied.

What you can do if you have been denied a release

The most obvious solution to a cosigner release rejection is to make more money and get a better credit score. That is the approach most lenders would suggest. Unfortunately, here in reality, were most borrowers live, there is no simple switch that can be flipped to make more money.

Fortunately, there are a few approaches that have a reasonable shot at success.

Option 1: Grind it out

If your heart is set on a traditional cosigner release, there are some things you can do to be proactive. Step one would be to call your lender to get details on why specifically you were denied. They will likely say your income relative to your debt was too low, or some other generic statement like that. Press for details. If you can get hard numbers in writing, then you can set a specific goal. Reach the numbers your lender set for you, and they will have to approve it.

Something to keep in mind is that each time you apply, your lender will have to do some investigating into your financials and qualifications. Obviously, this isn’t ideal because it results in a credit score pull, but it is also tedious to the lender. The more staff-hours they have to devote to this process, the more worthwhile it will become to them to release your cosigner. Finally, with each passing year, your balance will be decreasing. The lower the balance, the easier it should be to get a cosigner release.

Option 2: Make a scene

The only incentive for a lender to grant a cosigner release is to honor their advertising from when you first signed up for the loan. If you have a great credit score and income, and feel like you got cheated, spread the word about it. Leave reviews for the lender saying you signed up for this loan and feel the cosigner release program is terrible. Share your story. You will be doing other people a favor, and if you are loud enough, you may catch the attention of your lender.

Along the same lines, you could file a complaint with the consumer financial protection bureau. By doing this, you make a record with the federal government, AND you force your lender to respond to your particular application. If you are deserving but still getting denied, going this route could bring the attention you need to your request.

Option 3: Hit your lender where it hurts the most

Student loans are most profitable when borrowers make minimum payments and pay a ton of interest over the life of the loan. The worst thing you could do to your lender is to take your business elsewhere.

While paying off the loan in full may be a far off dream, refinancing your loan with another company could be a great option. When you refi, your new lender pays off your loans in full with your old company. You can sign up for a new loan with your good credit, lock in a lower rate on your own, and free your cosigner. If you are interested in going this route, be sure to check our or full list and reviews of student loan refinance companies.

There are lots of lenders that will happily refinance a loan to get a new customer:

SoFiLendKeySplash FinancialELFI
Pros:SoFi is the only lender who will help a borrower find a job, and they routinely have the lowest rates offered.LendKey works with a large network of smaller credit unions and banks. As a result, many applicants get the best offer from LendKey.Splash has the best new customer bonus right now, and they have excellent rates and term opitons.Because ELFI is backed by a bank rather than investors, ELFI rates tend to stay low and fluctuate less than others.
Cons:SoFi has grown into a large company offering mortgages, personal loans, and investment services. They no longer focus entirely on student loan refinancing.Going the LendKey route does require working with a local bank or credit union. For many, this is a plus, but it is an extra step.Splash is a newer lender and getting approval may be more difficult for some borrowers.ELFI is one of the newest lenders in the marketplace. As a result we have limited head to head information.
Up to $500

In many cases, refinancing with a new lender is much easier than qualifying for a traditional cosigner release.

The Best Route for Dealing with a Cosigner Release Rejection

Your best play might be a combination of the above options. If your lender views you as borderline for cosigner release and you have the opportunity to chat with them on the phone, suggesting that you will take your business elsewhere could be enough to get them to give you the release you desire. Similarly, if your lender is giving you the runaround and you can’t get a straight answer or the information you seek, a strongly worded letter or email suggesting that you will be leaving negative reviews or filing a complaint could get positive results.

If you keep your cool, remember the motivations of your lender, and explore all your options; you will put yourself in the best possible position to get your cosigner released from your student loans.

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Stu @ Poor Student

Is it really up to the lender whether to release cosigner from a loan or not? Don’t they have some kind of regulation that rules about this thing? Is there any law that protects cosigner being denied from loan release?

The Student Loan Sherpa

If only there was. Unfortunately consumer protection laws for student loans are extremely week.