Loan Servicers Archives

Help! My Federal Loan Servicer Won’t Do Its Job

Getting assistance from your federal student loan servicer isn’t always easy, but borrowers can force the issue in several different ways.

Federal student loan servicing has been a disaster for borrowers and taxpayers. It doesn’t have to be.

Three different names in less than a decade, and the only constant has been poor customer service.

If your federal student loan balance suddenly drops to zero, there are several logical reasons that might explain what happened.

Mohela services both federal and private loans. Fortunately, there is an easy way to separate the federal loans from the private loans.

Many scams try to take advantage of the uncertainty caused by FedLoan Servicing ending their contract with the Department of Education.

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Consolidation of Navient loans may be a smart move in your quest to eliminate student debt. Learn how it works and the mistakes to avoid.

MyFedLoan exiting student loan servicing means headaches for borrowers. However, some issues are avoidable.

Borrowers usually can’t prevent a student loan servicer transfer or a student loan company change, but they can avoid headaches.