How the Government Benefits from Loan Servicing Incompetence
Headaches dealing with federal student loan servicers are more than just an inconvenience; these mistakes cost borrowers money.
Latest Posts in Loan Servicers
What to do When Navient Applies a Payment Incorrectly
When Navient makes a mistake processing a student loan payment, borrowers have several options to get things fixed.
Consolidation and Refinance Options for Nelnet Federal Student Loans
Borrowers with federal student loans serviced by Nelnet may wish to consolidate or refinance their loans. Both options have major pros and cons.
Getting a Lower Interest Rate with Navient
Navient may temporarily reduce interest rates to help borrowers struggling with their loans. Learn how to apply for the Rate Reduction Program.
How do I file a complaint about my student loan company?
If you want to get the attention of your lender — and government oversight on your problem — filing a compliant with the CFPB is a great move for student loan borrowers.
Step-by-Step Guide to Lowering Sallie Mae Interest Rate and Payments
Sallie Mae doesn’t advertise the rate reduction program. However, borrowers that are truly struggling may qualify for temporarily reduced interest rates.
Getting a Lower Rate from Sallie Mae
Helping a borrower who fell behind on his Sallie Mae payments lead to an unlikely discovery: Sallie Mae will lower interest rates for some borrowers.