Help! My Loan Servicer Messed Up My Payment Calculation
Loan servicers make all sorts of mistakes, including calculating payments wrong. Sometimes this issue is an easy fix. Sometimes it is a challenge to correct.
Latest Posts in Loan Servicers
Loan servicers play a major role in how your student loan repayment unfolds—but they’re not always reliable. This section covers everything borrowers need to know about navigating issues with MOHELA, Nelnet, AidVantage, AES, and other student loan servicers.
Getting a Lower Interest Rate from FedLoan Servicing (MyFedLoan)
MyFedLoan can’t lower your federal student loan interest rate. However, there are a couple tricks borrowers can use that result in interest savings.
Guide to Switching Federal Student Loan Servicers
Switching federal student loan servicers is not easy, but if you are desperate enough, there are a few ways to get it done.
How the Government Benefits from Loan Servicing Incompetence
Headaches dealing with federal student loan servicers are more than just an inconvenience; these mistakes cost borrowers money.
What to do When Navient Applies a Payment Incorrectly
When Navient makes a mistake processing a student loan payment, borrowers have several options to get things fixed.
Consolidation and Refinance Options for Nelnet Federal Student Loans
Borrowers with federal student loans serviced by Nelnet may wish to consolidate or refinance their loans. Both options have major pros and cons.
Getting a Lower Interest Rate with Navient
Navient may temporarily reduce interest rates to help borrowers struggling with their loans. Learn how to apply for the Rate Reduction Program.
How do I file a complaint about my student loan company?
If you want to get the attention of your lender — and government oversight on your problem — filing a compliant with the CFPB is a great move for student loan borrowers.
Step-by-Step Guide to Lowering Sallie Mae Interest Rate and Payments
Sallie Mae doesn’t advertise the rate reduction program. However, borrowers that are truly struggling may qualify for temporarily reduced interest rates.
