Help! My Federal Loan Servicer Won’t Do Its Job
Getting assistance from your federal student loan servicer isn’t always easy, but borrowers can force the issue in several different ways.
Latest Posts in Loan Servicers
Loan servicers play a major role in how your student loan repayment unfolds—but they’re not always reliable. This section covers everything borrowers need to know about navigating issues with MOHELA, Nelnet, AidVantage, AES, and other student loan servicers.
How to Fix Federal Student Loan Servicing
Federal student loan servicing has been a disaster for borrowers and taxpayers. It doesn’t have to be.
Navient’s Strange History and Student Loan Exit is a Warning to Borrowers
Three different names in less than a decade, and the only constant has been poor customer service.
Scam Alert: Shady MyFedLoan Servicing Transfers
Many scams try to take advantage of the uncertainty caused by FedLoan Servicing ending their contract with the Department of Education.
MyFedLoan Exits Student Loan Servicing: Next Steps for Borrowers
MyFedLoan exiting student loan servicing means headaches for borrowers. However, some issues are avoidable.
Student Loan Servicer Changes: How to Handle Loan Transfers
Borrowers usually can’t prevent loan servicing changes or student loan transfers, but they can take steps to avoid problems. Here’s what to do if your student loan servicer changes.
Wells Fargo Exits Student Loan Business: What It Means for Borrowers
Wells Fargo stops student loan lending and transfers all student loans to new servicers and investors in exit from the student loan business.
How to Qualify for a Navient Cosigner Release (Plus a Shortcut)
Navient doesn’t like releasing cosigners, but there are ways to remove a cosigner from your Navient loan.
Get a Lower Interest Rate on a Firstmark Services Student Loan
There are several different strategies available for Firstmark Services borrowers to reduce interest rates and get lower monthly payments.
