Navient’s Strange History and Student Loan Exit is a Warning to Borrowers
Three different names in less than a decade, and the only constant has been poor customer service.
Three different names in less than a decade, and the only constant has been poor customer service.
If you have a complaint with Sallie Mae or Navient, the key to a positive outcome is to contact the right customer advocate.
Sallie Mae loans almost always have a cosigner and the rates offered range from excellent to truly awful.
The Sallie Mae bar study loan offers a wide range of interest rates. On the low end, it is a solid choice, but on the high end, the rates are awful.
Converting private student loans from lenders like Navient and Sallie Mae into a federal student loan eligible for forgiveness would be great. Unfortunately, this move is really hard to accomplish.
Sallie Mae doesn’t advertise the rate reduction program. However, borrowers that are truly struggling may qualify for temporarily reduced interest rates.
Helping a borrower who fell behind on his Sallie Mae payments lead to an unlikely discovery: Sallie Mae will lower interest rates for some borrowers.