October 15, 2016
I’m hoping for some help here as this is driving me batty. I have been on the REPAYE program with Navient and recertified. However, I have a change in income, and when I tried to use the paper Alternate Documentation of Income, using two paystubs as documentation (instead of last year’s taxes), they reclaculated my payment based on my gross income. So my 401(k) contributions were included in my calculation. I explained to them the pay stub says tax deferred for the 401(k) contribution, but they said they used gross income unless there was a box saying “taxable income.”
This seems contrary to the law, but I’m having a hard time breaking through. Any help / thoughts?
May 3, 2014
I can see how that would be a terribly frustrating situation.
I am somewhat surprised that your pay stub does not include a “taxable income” box. I thought this was something that was fairly standard. Would it be possible to get with HR or your accounting department to get a different version of the paystub that has this information? Your employer could not do your tax withholding properly without knowing what your taxable income is, so they really should have some document with this info.
If you strike out on the employer side front, another option would be to just file your 2016 taxes as soon as possible. With us already in the middle of October, we are not that far away. Using your most recent taxes would address the 401k issue and hopefully make your monthly payments more reasonable.
October 15, 2016
Thanks for the response, and yes its extremely frustrating. I work for a very large organization, and they are unwilling to do much outside the normal procedures. I guess I’m probably stuck paying extra, because I don’t have the resources to sue them.
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